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Theme
app.frontdeskglobal.com/testimonialcollect

Bloom & Barn · Brookline · Today

7 days 30 days 90 days
Testimonials this week
14
▲ 27% vs last wk
Assets generated
70
5× per testimonial
Approval rate
96%
▲ 4% vs last wk
Avg time to capture
38 sec
▼ 12 sec vs last wk

Today's activity

Maria L. · 30-sec video · 5 assets generated · published
2:14 PM
Eric T. · text + photo · 5 assets · awaiting approval
1:47 PM
D. P. · video · low audio quality flagged for review
11:22 AM
Allie K. · text · 5 assets · published
9:08 AM
James W. · 45-sec video · 5 assets · published
7:41 AM

Capture velocity (testimonials/day · last 7 days)

Avg capture time · 38 sec
Avg approval time · 2 min 47 sec

Testimonial Inbox

All Awaiting (1) Published Flagged
📹
Maria L. · Salon · 2 min ago
"Best haircut I've had in years! Sarah really listened to what I wanted, and the salon is gorgeous."
5 ASSETS GENERATEDQuote card · 30-sec reel · 1080×1080 ad · embed widget · Google nudge SMS
Published
✍️
Eric T. · Salon · 27 min ago
"Solid cut, parking was tough on Saturday though."
3 ASSETS · MIXED REVIEWQuote card · embed widget (positive only) · skipped reel + ad
Awaiting
📹
Allie K. · Salon · 6 hr ago
"Fifth time here and it just keeps getting better. Sarah is a gem."
5 ASSETS GENERATEDQuote card · 22-sec reel · ad creative · embed widget · Google nudge
Published
🎙
James W. · Salon · 8 hr ago
"Walked in for a beard trim, walked out 10 years younger. Fair pricing."
5 ASSETS · AUDIOGRAMQuote card · audiogram reel · ad · embed · Google nudge
Published
📹
Lucia R. · Salon · Yesterday
"¡Increíble servicio! Sarah es muy talentosa."
5 ASSETS · ESPAÑOL + ENGLISHBilingual quote card · captioned reel · ad · embed · Google nudge
Published

Brand Voice — Bloom & Barn

Re-train voice View profile

Visual + voice profile

  • ToneWarm · grateful · light humor
  • Asset color paletteCream + ink + emerald
  • Headline fontFraunces 700
  • Body fontInter Tight 500
  • Logo placementBottom-right · 80% opacity
  • Quote-card aspect1:1 (IG) · 9:16 (Reels) · 16:9 (web)
  • Reel caption styleBold lower-third · word-by-word

Sample assets in your voice

"Best haircut I've had in years!" — Maria L.
"Sarah is a gem." — Allie K., 5th visit
"Walked out 10 years younger." — James W.
12 sample assets currently rendered. The brand voice trainer mirrors them across every new testimonial.

Analytics — last 90 days

Export CSV View charts
Testimonials captured
182
vs 31 last 90d (+487%)
Assets generated
910
5× per testimonial
Site conversion lift
+19%
embed widget A/B test
Video share of total
71%
▲ vs 22% pre-TC
Time saved on content
38 hrs
vs manual quote-card design
Google reviews spawned
47
via Google-nudge SMS

Capture trend · last 12 weeks

Top format: Video (71%)
Conversion lift: +19%

Settings — Bloom & Barn (Brookline)

+ Add location Brookline

Capture triggers

After a 5-star Google review
Send testimonial-capture SMS within 24 hours of a 5-star review on Google.
After a paid invoice
Send testimonial request 24 hours after invoice is marked paid.
After 2nd visit
Send to repeat customers after their second appointment — they're warmer.
Auto-send to mixed (4★) customers
Off by default. Send only to 5★ unless you opt in.

Asset auto-publish rules

Auto-embed on website
New testimonials appear on your site widget within 60 seconds of approval.
Auto-post to Instagram
Reel + quote card auto-scheduled. You'll see them in your IG planner.
Auto-post to TikTok
9:16 reel auto-uploaded. Caption + sound auto-generated.
Send Google review nudge after
SMS goes out 1 hour after testimonial approval, asking for a Google paste.

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